Frequently Asked Questions

The initial investment depends entirely on which group you join. Floor to Ceiling is a lower investment compared to similar buying groups, with more opportunities and less restrictions. Big Bob’s Flooring Outlet is a great value compared to other franchises, from its low startup to its extensive resources. 

Your prices will NOT increase by joining our group. Contractually our vendor partners have national agreements that state our members never pay more after joining. Your price or ours, whatever is better is the price you use. This means when you have negotiated something locally, or have something you get a lot of volume on, you can keep your price while being in our program. You will still earn rebates on all qualifying products.

Floors & More pays the highest rebates of any group. One reason is that we offer rebates in multiple industries: so you can earn on more than just flooring. Where others scale the rebates based on the vendors, our multi-tiered rebates are based upon the industry categories: Flooring, Kitchen & Bath, and Décor. This means whether your purchases are through a diverse mix of our partners or concentrated in a few, you have equal opportunity to maximize your earnings. We pay up to 4% for those members utilizing our merchandising programs. That’s 4% back on the purchases you are already making today.

With over 60 unique merchandising brands, leaders in their respective industries, we have many recognizable core vendors a part of our program. Many of whom you likely have in your showroom already! To name a few major manufacturers in flooring, we are supported by Mohawk Industries, Engineered Floors, Dixie Home, Mannington, and Phenix. For kitchen and bath we have many prominent partners including US Cabinet Depot, CNC Cabinetry, North Point Cabinetry and all of Masterbrand’s cabinet lines. We also have notable vendors in décor and services like Synchrony Finance, Graber, RFMS and the World Floor Covering Association. Our partners can support every aspect of your business.

Floors & More does NOT require its members to change their name to join our group. No need to paint your store teal, replace your displays, or change your name. Your brand means something. Our program exists to supplement and strengthen the business you have built.

Floor to Ceiling members receive a protected territory upon joining our group. Within that territory you will not find another member of the same group, nor will we add a new Floor to Ceiling member in your area. Flooring Web-Work members are digital programs and therefore do not receive a protected territory as a part of their program. 

Big Bob’s Flooring Outlet franchisees are given a protected market upon joining. Within that territory you will not find another franchisee of the same group, nor will we add a new Big Bob’s Flooring Outlet in your market. Big Bob’s franchisees also are given protected expansion territories should they want to expand their business beyond one store.

Most of our members join not because they need help, but because they want more from their business. We exist to make our members more money and help to make their work life balance better. We work for you. We all work for you: our dedicated support staff corporately, our digital partners, our core vendors, even our CEO. We can help you increase your profit, without increasing your own workload and without sacrificing your control of your business.

Floors & More is looking for good businesses that want to do even better. We want our program to benefit you. Therefore, we ask all prospective members to have a phone conversation with our team, to learn more about your current business and your reasons for wanting to join. We want to make sure you get the most out of our program and ensure we are a great fit for your business. We are looking for long term relationships, not short-term sales.

• Whether you utilize our Flooring Web-Works digital packages, join Floor to Ceiling, or become a Big Bob’s Flooring Outlet Franchisee we can help you be best in class digitally. Our websites focus on increasing consumer awareness, increasing customer engagement, driving conversions into sales, and growing customer loyalty to your brand. We accomplish this through Google search engine optimization, an extensive product catalog of your products online, customer engagement tools, and promotions on site. As Google platinum partners, our digital marketing team is in touch and up-to-date with the ever-changing online landscape. With an insight portal you will be able to see results in real time from all things online, and we will be able to adjust in real time to your results to ensure your strategy is always on point. 

For our higher level digital programs we also have a variety of digital tools to take your digital presence to the next level. These include call tracking and recording, a state of the art room visualizer, review management and listings support, a dedicated website chat tool, eCommerce, social media marketing, and more. 

For our Floor to Ceiling members and Big Bob’s Flooring Outlet franchisees we also support them with 8-10 social media posts per month, an annual ad calendar, and recurring national promotions online. For those looking to invest more we can help with paid search, geo-fencing, OTT advertising, customer messaging, paid social, blog posting, educational content for consumers, and more!

The time to get started depends entirely upon which program you elect to join: