FAQ

Frequently Asked Questions

What are the differences between the Floors & More brands?

Floor to Ceiling is designed for current independent retailers who want to retain their independence, but enjoy the benefits of a national program. Many Floor to Ceiling stores also do cabinetry and/or window treatments, in addition to flooring. With Floor to Ceiling, You choose what you use with everything be available to you.

Big Bob’s Flooring Outlet is a franchise model that has evolved over 35 years. Use our tested and proven model. Use our marketing. Use our guide. A value play, this stock program targets customers looking for a good buy they can take with them today. This is a great second store for someone who already owns a design showroom. Your store. Our program.

What is the investment to join Floors & More?

The initial investment depends entirely on which group you join. Floor to Ceiling is a lower investment compared to similar buying groups, with more opportunities and less restrictions. Big Bob’s Flooring Outlet is a great value compared to other franchises, from its low startup to its extensive resources.

Will my prices increase?

Your prices will NOT increase by joining a group. We have an agreement with all of our core vendors nationally: our members never pay more after joining. That means whether it is something you have negotiated locally, or something we have focused on nationally, you always get to use the better price between us. AND still earn rebates either way!

What kind of rebates can I expect?

Floors & More pays the highest rebates of any group. With multiple industries, based on volume and not manufacturer, you can earn your rebates in many product categories. Flooring, Kitchen & Bath, Window Treatments, and Décor are all included in our program. Earn up to 4% on the purchases you are already making today.

Does the core product offering consist of popular brands?

With over 50 unique vendors, there are many recognizable manufacturers apart of our core vendors. Many already being in your showroom today. In flooring are supported by Mohawk. Engineered Floors, Dixie Home, and Mannington. In Kitchen and Bath we have the leading cabinet manufacturers with US Cabinet Depot, CNC Cabinetry and the full offering of Mastebrand’s lines: Aristokraft, Decora, Diamond, Fieldstone, Homecrest, Kemper, KitchenCraft, Mantra, Midcontinent, Omega, Shcrock, Starmark, Ultracraft and Urband effects. For Window Treatments, we feature Graber and Lafayette among our vendors. We also have a variety of ancillary service vendors from freight, to insurance, to consumer financing, to credit card processing, and more.

Would I be required to change my store name?

Floors & More does NOT require its members to change their name to join our group. No need to paint your store teal, replace your displays, or change your name. Your brand means something. Our program exists to supplement and strengthen the business you have built.

What kind of market protection will I receive?

All Floors & More members receive a territory upon joining one of our groups. Within that territory you will not find another member of the same group, nor will we ever add a new member in your area. For our franchises, we also have an expansion territory protected for you to grow should you want to have more than a single store.

I have been independent for years, why would I want to join a group now?

Most of our members join not because they needed help but because they wanted to do more. From the day you join, our team becomes an expansion of yours. We work for you. Having a dedicated staff to help focus on your marketing, on your digital website, on your social media, on helping you add new merchandising, and more allows you the ability to focus on your customers and closing deals.

Are there any other requirements to becoming a member?

Floors & More is looking for good businesses that want to do even better. We want our program to benefit you. Therefore we ask all prospective members to have a phone conversation with our team, to learn more about your current business and your reasons for wanting to join. We want to make sure you get the most out of our program and ensure we are a great fit for your business. We are looking for long term relationships, not short term sales.